Categories of Collected Data
To maintain a secure and functional financial ecosystem, we process the following data categories:
Personal and Contact Identifiers During account setup or direct communication with our support team, we gather essential details such as your full name, email address, and mobile number.
Compliance and Verification Records In instances where internal security protocols or risk management measures are triggered, we may request official identification documents to verify your account eligibility.
Technical and Device Identifiers Upon accessing our platform, our systems automatically record technical metadata, including your IP address, browser configuration, operating system, and access logs. These identifiers are vital for secure authentication and network integrity.
Analytics and Activity Metadata We evaluate interactions with our dashboards and market indicators to optimize service performance. This analysis focuses on platform usage and does not imply that Nova Tradyx exercises custody over your financial assets.
Transactional and Payment Data For users opting into premium features, we process billing-related information. Sensitive payment processing is typically handled through secure, third-party infrastructure.
Lawful Basis for Processing
We manage your data based on clearly defined lawful bases: the necessity to fulfill our contractual obligations, our legitimate interest in securing our infrastructure, compliance with legal requirements in India, and, where applicable, your explicit consent.
Operational Use of Information
Nova Tradyx utilizes your data strictly for operational needs, including user onboarding, account maintenance, fraud mitigation, and technical support. Analytical data helps us refine our tools. Marketing communications are strictly based on an opt-in preference system; you may manage or withdraw these settings through your account profile at any time.
Retention and Sharing
We do not sell personal data. Information is shared only with strictly vetted providers—such as cloud infrastructure partners, analytical firms, and customer support tool providers—who are essential for our daily operations. Data is retained only for as long as needed to meet our service obligations or legal requirements. For data processed outside of the jurisdiction, we ensure appropriate safeguards are implemented.
Security Measures and User Rights
We employ reasonable technical and organizational measures, such as encryption and strict access controls, to protect your data. While we prioritize security, absolute protection cannot be guaranteed due to the nature of digital transmissions. You possess rights regarding your data, including access, correction, deletion, and portability. To submit a request, please contact our support team. We conduct identity verification to ensure the security of your request.
Policy Updates
We reserve the right to amend this Privacy Policy to reflect technical or legal developments. Significant changes will be communicated via the platform.
Last updated: June 24, 2026